At Rikonay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our backyard deck and patio construction services.
We collect information that you provide directly to us when requesting our construction services, including your name, email address, phone number, property address, and project specifications. We also automatically collect certain technical information when you visit our website, such as IP addresses, browser type, device information, and usage patterns through cookies and similar technologies.
Your information enables us to provide exceptional deck and patio construction services. We use your data to communicate about your projects, schedule consultations and installations, process payments, and improve our services. We may also use aggregated, non-personal information for business analytics and service enhancement purposes.
We process your personal information based on legitimate business interests, contract fulfillment, legal compliance, and your consent where applicable. Our data processing activities are always proportionate and necessary for the specified purposes.
If you are located in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):
Request copies of your personal data and information about how we process it.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal data under certain circumstances.
Request limitation of how we process your personal information.
Receive your personal data in a structured, machine-readable format.
Object to processing of your personal data for direct marketing or legitimate interests.
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. We maintain physical, electronic, and procedural safeguards that comply with applicable privacy laws.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously update our security practices to address emerging threats and maintain the highest standards of data protection.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in our business operations, such as payment processors, scheduling systems, and project management tools. These partners are contractually obligated to maintain the confidentiality and security of your information.
We may disclose your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition, always ensuring appropriate data protection measures are in place.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for seven years after project completion for warranty and legal purposes. Marketing communications data is retained until you opt out or request deletion.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through our website or direct communication. Your continued use of our services after policy updates constitutes acceptance of the revised terms.